A day with Radarrr Growth — through the eyes of Dana, who runs a three-provider medspa and a 1,900-client list she never had time to work. Everything on Studio — campaigns, recall, sentiment watch — plus the autonomous layer: the Ghost, attribution receipts, the Ops Copilot, call mining, anomaly alerts, staff and memberships, and 500 voice minutes.
Multi-provider calendar with per-provider availability behind every surface — the phone agent, the booking page, reminders, and rebook offers all pull from the same seam. The badges are bookings Radarrr made or rescued today.
Every morning the win-back radar re-ranks your whole book — who lapsed, what they’re worth, who responds to texts — and turns it into a to-do list with dollars attached. Deterministic queries on your real data; it costs nothing to look at and it’s never wrong about your own book.
On Growth it answers with 500 minutes a month — here’s everything it actually does on a call.
Not a chatbot on a website — the phone number on your door. Nights, lunch rushes, and mid-appointment calls all get answered.
Fuzzy service matching against your real catalog — “the lip thing” finds the lip filler — quoting price ranges you control.
It reads each provider’s live availability and books the actual slot — the same seam behind your booking page and reminders.
The pay link is texted before the caller hangs up — commitment while intent is hot. Works with your payment rails.
Every call keeps its recording, transcript, and outcome for you to review. The trust layer, built in.
Escalation keywords route medical or emergency language to a human instantly; angry-sentiment texts alert you within minutes.
Every morning it has already scanned all 1,900 clients, ranked the lapsed ones by real ticket value, rested the chronic ignorers, and — in dry-run — shows exactly who it would text and for how much. One switch makes it live. Capped, 14-day spacing, quiet hours, STOP honored.
A 2:00 cancellation texts your waitlist within seconds — first yes wins the slot. No-shows get an automatic rebook offer with real open slots, and their deposit carries over to the new visit.
The Ops Copilot answers plain-English questions from your real numbers — and proposes batched actions with dollars attached. Nothing sends until you tap Approve. It’s the on-ramp: owners who won’t flip the Ghost live will happily approve a named list of five.
Every automated touch is tracked sent → replied → booked → completed dollars, on a 7-day attribution window. The Sunday digest names the clients and the revenue each engine produced. Attribution, not vibes.
Post-visit surveys go out at the right moment, automatically. A 5 gets walked to your Google link; a 1–3 reaches you privately before it becomes a public review. And every reply feeds the machine — her responsiveness score, her recall clock, her next win-back ranking. Surveys aren’t a report card here; they’re fuel.
Agencies charge $30–56k to run one reactivation campaign on a list like yours. Growth runs four sequences continuously — lapsed reactivation, treatment recall, welcome, review requests — under a contractual allowance of 1,000 messages a month, with a live meter, an amber warning at 80%, and $0.05 flat past it. A six-layer suppression stack means volume never turns into unsubscribes.
None of this needs your attention — it surfaces on the dashboard when it has found money or spotted trouble.
A risk % computed from their actual history sits on the appointment card — high risk flags red with "deposit recommended."
An 8-week rolling baseline on calls, bookings, and messages. Any week that moves ±30% gets flagged on day 2 — a broken phone line or dead ad campaign, caught before the week is gone.
"Six callers asked for lymphatic massage this month and you don’t offer it" — a service-menu decision worth thousands, mined from calls nobody has time to re-listen to.
Four ignored touches → 90 days of rest, automatically. Responders get found faster. The same list produces more revenue with fewer sends every month.
Per-procedure intervals keep injectable clients on their cycle — a Botox client kept on 10 weeks is ~5 visits a year instead of the 3 they drift to.
Every send gets an outcome row: replied, booked, completed, worth. "40 texts → 9 replies → 5 bookings → $1,870" is a report, not a promise.
Autonomy only works with receipts — here’s what the admin side gives you.
Every engine’s last run and outcome on one strip — you can see the night shift clock in and out.
Voice minutes and reactivation messages both meter live with alerts at 80% — overage is flat-rate and calls never cut off.
Every automated text is logged with which engine sent it, why, and to whom. Failures surface; nothing is silent.
Recordings and transcripts stored durably — playback doesn’t break, outcomes attached, last 30 days rendered.
Role-based access, per-business API tokens, encryption in transit and at rest.
One opt-out is honored across every engine — receptionist, Ghost, campaigns, reminders, surveys.
No migration project, no new number, no new website — Radarrr attaches to what you already run.
Keep it. Calls forward or port to Radarrr — the number on your door is the one the receptionist answers.
Drop in your review link once — CSAT-gated surveys walk happy clients straight to it.
One booking link (plus a QR for the mirror and a widget for your site) — all against the same live calendar.
Deposits and overages on card rails out of the box; Medical practices run their own processor.