Your EMR stays
the source of truth.
Built for practices that run on an EMR: your EMR stays the legal schedule, bookings land two-way, deposits run on your practice's payment rails, and follow-ups are timed to the procedure — with a PHI-safe posture throughout. athenaNet is live today; running something else, talk to us.
A booking never lands anywhere but the EMR
Athena is authoritative
Voice, widget, and SMS bookings reserve real athenaNet slots — the calendar never shows a booking that didn’t land in the EMR.
Engineered against double-books
Stacked defenses: live slot reads, reservation-based writes, and reconciliation — a disagreement with the EMR is treated as a defect, not a sync delay.
Mirror sync
The Athena schedule mirrors in continuously, so reminders, recovery, and recall run on the real book.
Follow-ups timed to the procedure, not a template
Procedure-timed surveys
Botox asked at day 14 — when results show — not day 3. Per-procedure timing across the catalog.
Recall on treatment intervals
Per-procedure windows (Botox ~10 wks, lip filler ~22, cheek ~60) with per-practice overrides keep patients on their cycle.
Clover deposits
Athena practices take deposits inline through Clover — same no-show protection, practice-native rails.
Built to be auditable in a medical practice
No raw PHI in AI prompts
The Copilot answers only from computed digests — first names and aggregates, never chart data.
Escalation & consent
Medical-language keywords hand conversations to a human instantly; STOP is honored across every engine.
Unlimited customer-facing voice
The Medical plan removes the minute bucket for patient-facing calls.
